stickeryou

Privacy Policy

v1.0 / Last Updated: June 2025

1. What Information Do We Collect?

We collect information to provide and improve our custom sticker and packaging printing services. This includes:

  • Personal Information: name, email address, shipping and billing addresses, phone number

  • Order Information: products ordered, payment details (via secure processor), order history

  • Account Information: login credentials, saved preferences

  • Technical Data: IP address, browser type, cookies, device ID, usage data

2. How Do We Use Your Information?

We use your information to:

  • Process orders and payments securely

  • Customize and personalize your packaging experience

  • Provide customer support and respond to inquiries

  • Send transactional and promotional communications (you may opt out)

  • Analyze usage to improve platform performance

3. Legal Basis & User Rights (GDPR / CCPA)

Under GDPR, we rely on:

  • Contractual necessity (e.g., fulfilling orders)

  • Legitimate interest (e.g., service improvement, fraud prevention)

  • Consent (e.g., for marketing cookies or promotional emails)

Your rights under GDPR include:

  • Right to access, correct, delete, or restrict processing

  • Right to data portability

  • Right to withdraw consent at any time

Under CCPA, you have the right to:

  • Know what personal data we collect and why

  • Request deletion of your data

  • Opt out of data sale (Note: We do not sell your personal information)

  • Equal service and non-discrimination

4. How Do We Protect Your Information?

We implement industry-standard safeguards including:

  • SSL encryption for all transactions

  • PCI-compliant payment processing

  • Secure access controls and periodic audits

  • Limited access to sensitive data internally

5. Cookies & Tracking Tools

We use cookies and third-party tools (e.g., Google Analytics) to:

  • Track site performance and troubleshoot issues

  • Remember your settings and preferences

  • Serve tailored marketing content

Types of Cookies Used:

  • Essential cookies (site functionality)

  • Analytical cookies (Google Analytics, etc.)

  • Marketing cookies (Meta Ads, when consented)

You can manage your preferences via browser settings or our cookie banner.

6. Do We Share or Disclose Your Information?

We may share your data with trusted processors:

  • Shipping & Fulfillment: logistics providers for delivery

  • Payments: Stripe or PayPal (PCI-compliant)

  • Analytics & Ads: Google Analytics, Meta (if consented)

All partners operate under strict data processing agreements.

7. How to Access or Correct Your Data

You can access or edit your personal information by:

We aim to respond to all access or correction requests within 15 business days.

8. How to Delete or Withdraw Your Consent

You can request deletion or withdraw consent by:

  • Visiting your account dashboard

  • Emailing [email protected] with subject “Privacy Request”

Your data will be removed unless legally required for retention.

9. Data Retention Policy

We retain:

  • Order data for 10 years (for accounting and compliance)

  • Inactive accounts after 2 years of inactivity will be anonymized or deleted

  • Email preferences can be removed at any time upon request

Data retention aligns with GDPR and CCPA guidelines.

10. Third-Party Links & Processors

Our site may include links to third-party services (e.g., shipping providers, design tools). We are not responsible for their privacy practices. Please review their privacy policies before engaging.

11. Changes to This Policy

We may update this policy from time to time. Major changes will be notified via email or banner notice. Latest version will always be available on our website.

12. Contact Information

For any questions about this Privacy Policy, please contact:

Data Controller: Printrunner trading co., ltd.

Email: [email protected]

Website: https://printrunnerus.com

13. Consent Statement

By using our services or submitting personal data, you agree to the terms outlined in this Privacy Policy, including international data transfers if applicable.